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About Dr Neil's

Dr Neil’s offers more than 3500 quality product lines, and prides itself on having the best customer service in the industry.

This is the meaning behind our slogan, 'Experience the Dr Neil's Treatment'. Join Dr Neil's to experience our treatment, which includes the best service in the industry from our Customer Service team and Sales Representatives, the peace of mind that comes from our quality products, our credit return policy and our proud history. 

Dr Neil’s utilises a state-of-the-art computer system that is directly linked to our warehouse, meaning your order is assembled and distributed as soon as you place it. 

 

OUR PHILOSOPHIES

Here at Dr Neil’s Pet and Equine Supplies we have a range of philosophies regarding the way we do business.

* We aim to provide our customers with an ever-increasing range of quality products.  Before Dr Neil’s distributes a product, it is tested to see that it meets our strict standards.  In a bid to add to our range we have connections overseas searching for innovative products to introduce to Australia. Because we will not comprimise on quality, we do not stock generic brands.

* Dr Neil’s takes the worry out of ordering with an order tracking system that allows you to follow your order from the warehouse to you.

* A centralised customer service team is available to answer all of your questions.  We have staff situated right across the east coast of Australia that can provide you with point of sale material to increase the sales of any Dr Neil’s products.

Dr Neil's Account Application Form is available here. Just print it off and when completed fax to Dr Neil's on 1800 005 132.

Dr Neil's Large Font Trading Terms are available here for download if you would like an easier to read version.


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