A crisis management checklist

Published 2004

Even if, like many organisations, you undertake some form of pre-training in order to cope with a crisis, it may still be timely to re-visit your organisation’s preparedness.

On the other hand there are still organisations that have crisis management on their ‘to do’ list.

Here are some of the resources on our ‘PR Influences’ web site that you might find useful to access.

Crisis management - where do I start?

This gives an outline on:

• What is a crisis?

• How to rate the probability of a crisis occurring within your organisation?

• The role of public relations/communication.

Click here to access it. Crisis Management - where do I start?

How prepared are you for a crisis?

This tests your organisation’s preparedness by asking 10 key questions including:

• The adequacy of your procedures and systems?
• The composition of your ‘crisis team’ and the availability of key staff?
• How recently you have run a crisis simulation to test your preparedness?

Click here to access it. How prepared are you for a crisis?

Crisis management - 10 things that can save you.

This outlines the management approach that your organisation should undertake in order to prepare you for a crisis - ideal if you have nothing in place.

It covers:

• Identifying the risks you face.
• Planning to cope with a crisis.
• Some principles you should follow in terms of disclosure.

Click here to access it. Crisis Management - 10 things that can save you

Note: The author if this article is a senior Sydney-based independent corporate PR consultant who had considerable experience in crisis management planning. He also coaches and mentors PR Managers to help then get the best out of their PR Departments; also to review and select PR agencies. He also blogs on PR and communications topics including crisis and issues management.

Go to a more recent blog on crisis management after the Toyota and BP crises of 2010