Contents

Business/B2B PR
Case Studies/Examples
Client/Agency Management
Conference Reports & Presentations
Consumer/B2C PR
Corporate PR
Corporate Social Responsibility
Corporate/exec reputation
Crisis & Issues
Internal management of PR
Measurement, Research & Monitoring
Media relations
Reports/research/studies
Social media, online & search

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PR Influences News: Back Issues by Article Topic

Crisis & Issues Management, Sydney, Australia

Crisis management - where do I start?
Planning for and developing techniques to handle crises is now becoming a normal operational consideration for many organisations.

Crisis vs issues - what is the difference?
How to prepare for or manage a crisis. How to prepare for or manage an issue. The role of the public relations company

Crisis management - 10 things that can save you
Below is a list of possible crises, from a customer relations problem to a prolonged business disruption which can be ranked based on their likely impact on your business.

Losing one brand is bad enough. Taking another one with you is just careless
What contributed to the debacle that has seen one Australian heritage brand - Ansett - forced out of business

Credit to Telstra for its handling of a marketing crisis
Credit to Telstra for its handling of a marketing crisis

How prepared are you for a crisis?
Test your organisation’s preparedness by asking these questions: Do you know what type of crises your organisation is most susceptible to?

Opinion: PR - a key ingredient as the Complementary Medicines Recall issue unfolds
If you want to see evidence of PR working in commerce watch the complementary medicines industry and the parties involved in the TGA/Pan Pharmaceuticals recall

A crisis management checklist
Resources on our web site include: Crisis management - where do I start? How prepared are you for a crisis? Crisis management - 10 things that can save you.

Crisis and Issues Management: Issues - are you managing them or praying?
The 3 three principal ways in which PR can help organisations equip themselves to handle issues: Identification, Monitoring, Management. 

Crisis Management: Sink Or Swim? Could your company cope with a crisis today?
How you act once a crisis begins often shapes your company's future. In this article we discuss the key principles.

 

About 'PR Influences'
'PR Influences' is a free Australian-domiciled information resource which contains a decade of archived articles, insights and tips relating to most aspects of external communication or public relations. These are complemented by fresh articles which are published regularly.

'PR Influences' is researched, written and published by Grant Common, a 30 year PR veteran who consults to PR Managers on PR departmental effectiveness and PR agency relations and selection.

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For those with a specific interest in staying abreast of current news, trends and commentary around the issues and challenges facing PR Manager.s including PR departmental effectiveness, and managing and selecting PR agencies, visit Grant's blog.


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