PR Influences News: Back Issues by Article Topic Crisis & Issues Management, Sydney, Australia Crisis management - where do I start? Planning for and developing techniques to handle crises is now becoming a normal operational consideration for many organisations. Crisis vs issues - what is the difference? How to prepare for or manage a crisis. How to prepare for or manage an issue. The role of the public relations company Crisis management - 10 things that can save you Below is a list of possible crises, from a customer relations problem to a prolonged business disruption which can be ranked based on their likely impact on your business. Losing one brand is bad enough. Taking another one with you is just careless What contributed to the debacle that has seen one Australian heritage brand - Ansett - forced out of business Credit to Telstra for its handling of a marketing crisis Credit to Telstra for its handling of a marketing crisis How prepared are you for a crisis? Test your organisation’s preparedness by asking these questions: Do you know what type of crises your organisation is most susceptible to? Opinion: PR - a key ingredient as the Complementary Medicines Recall issue unfolds If you want to see evidence of PR working in commerce watch the complementary medicines industry and the parties involved in the TGA/Pan Pharmaceuticals recall A crisis management checklist Resources on our web site include: Crisis management - where do I start? How prepared are you for a crisis? Crisis management - 10 things that can save you. Crisis and Issues Management: Issues - are you managing them or praying? The 3 three principal ways in which PR can help organisations equip themselves to handle issues: Identification, Monitoring, Management.  Crisis Management: Sink Or Swim? Could your company cope with a crisis today? How you act once a crisis begins often shapes your company's future. In this article we discuss the key principles.

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